Digital Skills Coach, (52/18), Edinburgh & Dundee


£22,111 - £23,904 per annum

2 x 35 hours per week

Fixed Term: 18 months


Are you someone…

  • Who is passionate about digital technology?
  • Who builds trusting and caring relationships with customers?
  • Who embraces innovation and can coach individuals to become digitally included?


…If this is you, read on!

Blackwood currently have exciting opportunities to join our Innovation team as a Digital Skills Coach where you will play a key role in helping us deliver our digital skills training programme to our customers.

At Blackwood we are committed to providing high quality training that enables all our housing and care customers to become digitally included. At the forefront of our digital skills training programme is our award-winning CleverCogs™ technology which is designed to help our customers lead independent lives through digital inclusion, whilst also supporting our employees to work more efficiently and effectively.

Reporting to the Innovation Delivery Manager you will be responsible for helping our customers develop skills and confidence in the use of digital devices such as PC’s, laptops, tablets and applications including Social Media, Video Conferencing, and internet browsers through CleverCogs™.  We’re looking for someone who can inspire and motivate others and make coaching and training sessions feel engaging, fun and built on trust.  

The ideal candidate will be flexible, patient and adaptable to individual needs and learning styles.  A background in care and training would be advantageous.  More important though is an ability to build strong relationships with customers and their families through excellent interpersonal skills.

As this post will initially support our customers in Edinburgh, Perth and Kinross and Dundee, this role will involve extensive travel and overnight stays.

An Application pack can be downloaded here:

Blackwood are committed to equal opportunities and diversity. We welcome applications from minority ethnic groups.   We will interview disabled candidates who meet the minimum requirements for the post.

Closing date for applications is 14 August 2018

We anticipate interviews will take place on 24 August 2018